How do I switch or choose a new energy supplier?
The process for switching energy suppliers is easy:
- Have a recent copy of your utility bill.
- Review our pricing plans.
- Carefully read the service terms and conditions for your energy plan.
- Choose the plan that best fits your needs and fill out the simple online form.
Is my personal information safe with Eastern?
Yes, we are required by law to keep your information confidential.
If I choose Eastern as my energy provider, will it impact my participation in state assistance programs that help me with my energy bill?
If you currently participate in any state assistance programs that help you with your energy bill, please check with your current program to learn how your eligibility may be impacted.
If I select a contract, is there a fee for cancellation?
An early termination fee may apply, depending on which type of plan you choose. For instance, if you opt for a month-to-month price plan, then no fee applies. But, if you select a fixed-term contract and cancel your agreement before your contract period ends, then a fee may apply. Be sure to read the contract documents that apply to the plan you’re considering, and ask our friendly Client Care Team any questions you may have prior to signing up.
How does my bill change?
When you switch to Eastern Power & Gas, you will continue to receive your bill from your current utility as you normally would. Eastern Power & Gas’s name will appear on your bill as your supplier after service has started.