City of New Philadelphia Exclusive Pricing Program
City of Hubbard Natural Gas Aggregation Program Update
Your community has partnered with Eastern Power and Gas (“Eastern PNG”), a leading retail gas supplier, for its natural gas aggregation program. This program is designed to provide residents and small businesses with competitive natural gas supply rates.
The City of Hubbard and Eastern Power & Gas have updated the pricing structure for the aggregation program. This update takes effect with the May 2025 billing cycle and was made in response to significant volatility in the natural gas market to ensure the program continues to deliver value to participants.
The program now offers a variable rate that is guaranteed to be $0.05 (5 cents) per MCF less than the monthly Standard Choice Offer (SCO) rate charged by Enbridge Gas Ohio. This ensures you will always receive a discount compared to the standard utility rate. This variable rate is in effect through the August 2025 billing cycle.
How This Benefits You:
- Guaranteed Savings: You’ll always pay less than the Enbridge Gas Ohio SCO rate.
- Market Responsiveness: The variable rate adapts to changing market conditions, providing a competitive price.
- Winter Price Protection: Importantly, the program did provide a fixed rate throughout the high-demand winter months (November 2024 – March 2025), protecting you from potential price spikes.
How To Opt-Out:
- Phone: Call Eastern PNG at 877-799-3637
- Email: customerservice@easternpng.com with “Hubbard Aggregation” in the subject line.
We believe you will find the program a great benefit for you and the community. Feel free to reach out to Eastern Power and Gas for questions about the program. Please see the Frequently Asked Questions below for more details.
Hubbard Pricing
| SCO – $0.05 /MCF* |
Other Ways to Enroll
- Email customerservice@easternpng.com with Hubbard 2024 in the subject line
- Complete and mail opt-in form (download here) back to:
2118 Avenue U, Brooklyn, NY 11229
- Call us: 877-799-3637
FAQs
The City of New Philadelphia has partnered with Eastern Power & Gas (Eastern PNG) to provide a natural gas aggregation program for our residents and small businesses. This program is designed to offer competitive natural gas supply rates. These FAQs answer common questions about the program.
When will I start getting billed at the new rate?
Your new rate will kick in one or two billing cycles after you sign up. Remember, this rate doesn’t cover taxes, delivery, or other utility charges.
Who will send me my gas bill?
Your usual utility will bill you monthly, just like before.
What if my business doesn't have to pay taxes on gas?
Tax exempt customers should send their most recent tax exempt certificate to info@easternpng.com with their full name and account number to avoid sales tax charges.
Can I keep paying my gas bill automatically from my bank account?
Absolutely, your payment method doesn’t need to change.
Who makes sure the gas gets to my place?
Your local utility handles the delivery, just as they’ve always done.
What if there's an issue with my gas service?
For any service issues or billing queries, get in touch with your utility provider directly.
What if I've chosen a different supplier already?
Want to switch to us? First, check your current contract for any fees or restrictions on leaving early, then reach out to us.
Where can I get more info on this deal?
Rate and Pricing Information:
Enrollment and Opt-Out:
Will I be dropped from the program?
No. The City of Hubbard‘s natural gas aggregation program with Eastern Power & Gas is continuing. You will not be dropped from the program unless you choose to leave (opt out).
Can I enroll if I'm currently with another supplier?
Yes, but you should check with your current supplier regarding any early termination fees they may have.
Is there an early termination fee with Eastern Power & Gas?
No, there is no early termination fee to leave the current program.
What if I don't want to participate?
You can opt out of the aggregation program at any time.
Contact Information:
Who do I contact if I have more questions?
You can contact Eastern Power & Gas customer service at:
- Phone: 877-799-3637
- Email: customerservice@easternpng.com